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  1. Dandy
  2. Order Management

Order Management

Tracking, editing, and managing orders

Submitting Orders

  • How to Start a New Case
  • How to Order a Physical Wax-Up + Matrix
  • How to Order a Study Model
  • Starting a Case for an Existing Patient with a Recent Case

Refabrications & Remakes

  • How to Submit a Refabrication in the Doctor Portal

Order Tracking

  • Track Your Try-in Return
  • How to Track My Orders

Editing Orders

  • Understanding Our Order Edit and Resubmission Workflows

Design Previews

  • How to request a Video Design Review
  • How to watch a Video Design Review
  • How to Compare Design Previews Side-by-Side
  • How to Review, Accept, or Request Redesign of a Digital Design Preview
  • How to Add & Cancel a Digital Design Preview to an Order
  • Understanding Design Previews in the Dandy Portal
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https://help.meetdandy.com/hc/en-us/sections/43292456234381-Crown-and-Bridge
/hc/theming_assets/01KE9ZPZ1C1SP0R9AZBVKAA29R
Crown & Bridge
Crown, Bridge, Inlays, Onlays, & Veneers
custom
https://help.meetdandy.com/hc/en-us/sections/43292284152717-Implant-Restorative
/hc/theming_assets/01KE9ZQ06EP3MRPHEA8MDJ1J9Q
Implant Solutions
Implants, Abutments, Guides, Overdentures
custom
https://help.meetdandy.com/hc/en-us/sections/43292479191437-Partial-Dentures
/hc/theming_assets/01KE9ZQ0P7R33J2WGRJ8PMBZZM
Partial Dentures
Metal, Flexible, Acetal, Acrylic, Hybrid
custom
https://help.meetdandy.com/hc/en-us/sections/43292545248781-Full-Dentures
/hc/theming_assets/01KE9ZQ0JYV978E4J36531MRN7
Full Dentures
Complete, Immediate
custom
https://help.meetdandy.com/hc/en-us/sections/43292443225485-Clear-Aligners-and-Orthodontics
/hc/theming_assets/01KE9ZQ0JVY2FMGPB7XEF01V89
Ortho
Aligners, Retainers
custom
https://help.meetdandy.com/hc/en-us/sections/43292606061837-Splints-Guards-and-Sleep-Appliances
/hc/theming_assets/01KE9ZPZSVG7NHEEH6S3MRX91J
Guards & Sleep
Night Guards ,Sleep Apnea, TMJ, Bleaching Trays
installation, branding, customization