1. Dandy
  2. Order Management
  3. Editing Orders

Manage Order Edits and Resubmission Workflows

Jon M, DDS
Updated
The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgment. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: Learn how Dandy handles order changes after submission to ensure product accuracy through the edit and resubmission workflow. 

Why Dandy Uses Edit and Resubmit Workflows

Dandy prioritizes delivering high-quality dental products with specific accuracy. To maintain efficiency, Dandy begins the manufacturing process immediately after a case is submitted.

If a change request is received after production begins, modifications may not be accurately captured in the original prescription. This risk of error can lead to potential discrepancies in the final product. The "Edit and Archive" workflow ensures that every modification is properly documented, preventing manufacturing errors.

The Importance of Accurate Initial Submissions

Complete details must be included in the initial order to prevent production delays or errors. Essential details for the initial prescription include:

  • Precise measurements

  • Specific material selections

  • Detailed clinical instructions

Providing accurate information from the start ensures the final dental product meets clinical expectations without needing later adjustments.

Handling Order Changes After Submission

If changes are required after an initial prescription is submitted, Dandy requires a new, updated prescription. This updated prescription must include all relevant case details, not just the changes.

The updated prescription ensures the manufacturing process aligns with the most current information. Using a new prescription minimizes the risk of errors and ensures the final product meets Dandy's quality standards.

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