Stay up to date with the latest improvements in Chairside, Portal, Lab Products, and more. Our monthly release notes highlight new features, enhancements, and fixes designed to make your workflows faster, easier, and more reliable.
For even more information, check out what's new at Dandy!
October 2025
Chairside
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Flexible Partial Dentures - Now Ready in 6 Business Days
Delivery times for Flexible Partial Dentures have been reduced from 9 to 6 business days, helping practices complete cases faster and keep schedules running smoothly. Learn more. -
Digital Denture Relines - Comfort Without Downtime
Digital Relines let patients keep their existing dentures throughout the entire process - no more going without. Compatible with any full denture and easy to bill using an ADA-supported workflow. Learn more.
Portal
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AI Scan Review - Coming Soon
AI Scan Review is dentistry’s first real-time, AI-powered scan analysis, built to catch prep issues before they become remakes. Receive instant visual feedback on undercuts, obstructions, or clearance issues directly in the Portal. Watch the demo.
September 2025
Chairside
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Streamlined Refinements & Retainers
Refinements and retainers are now built directly into Chairside. Order everything you need in one place - without workarounds or duplicate steps. Learn more.
Portal
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Live & Video Design Review for Partials
You can now collaborate with your lab techs when designing Partial Dentures. Add a Digital Design Preview at checkout to choose between a live video review or a narrated walkthrough of your case design. Learn more.
August 2025
Chairside
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Denture Turnaround Times - Now 5 Business Days
All Signature denture products - including new dentures, immediates, extra sets, wax bite rims, and monolithic try-ins - now deliver in just 5 business days, down from 7. Learn more.
Portal
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Aligner Refinements & Retainers - Now Available
You can now order aligner refinements and retainers directly in Chairside. Linked cases make treatment easier to track and manage for your whole team. Learn more. -
Carrier Update - FedEx Deliveries
Some cases may now ship via FedEx Standard Overnight® as part of an ongoing carrier performance update to ensure faster, more reliable deliveries.
July 2025
Portal
- Submit for Denture Discounts Right in the Portal: We’ve made it easier than ever to access discounted rates on Full and Partial Dentures. If your patient’s insurance reimbursement is under $750 per arch, simply upload proof through the Portal to receive credit - no paperwork or enrollment needed. Learn more
- Add a Narrated Design Video to Your Case: Ever wonder why your case was designed a certain way? Now you can hear it straight from your lab tech. During checkout, simply add a Digital Design Preview. You can then select Video Design Review, and your lab tech will record a personalized explanation with visuals of the CAD and scan. Learn More
June 2025
Chairside
- Live Design Review for Crowns & Bridges: Join a live video call with a lab tech to finalize your design and send it directly to production in minutes. Now includes support for crowns and bridges. Learn more
Portal
- Web Checkout Workflow Expanded: Start new cases without a 3oxz file. Practices can now enter patient and case details directly in Web Checkout and upload standalone scans, increasing flexibility.
Lab Products
- Digital Denture Relines: Dandy now supports digital relines for full dentures! This new workflow allows patients to keep their original denture while updating the fit - all while the patient keeps their prosthetic. Just select “Digital Reline” in Chairside to begin. Learn more
May 2025
Chairside
- Live Design Review Now Available for Denture Cases: Denture designs can now benefit from the same real-time collaboration as crowns and implants. Add a Digital Design Preview to your order to schedule a Live Design Review with your lab technician.
- Physical Impression Scanning for Dentures: Scan in traditional impressions for fully digital denture workflows, even when intraoral scanning isn’t an option. Works for all Dandy denture types. Learn more
Portal
- Start Cases in Web Checkout Without a Pre-Existing Scan: Starting a case in Web Checkout just got more flexible. You can now start cases from scratch - simply enter patient information, select the case type, and upload the necessary scan files without needing to contact support. To try it out, choose “Start a new case from scratch” in the Web Checkout flow.
April 2025
Chairside
- 3-Appointment Smile Makeover Workflow: Launch stunning smile transformations in just three visits with Dandy’s Smile Makeover workflow. This end-to-end digital process includes a lab-designed matrix, Temp-Reference Scan, and final restoration delivery - no extra scans or case setups required. Learn more
Portal
- Case Planning Appointments: Doctors can now book a Case Planning appointment directly through the Portal or Chairside - a call with a Dandy lab technician to map out complex cases, new workflows, materials, and more. Whether you're tackling a tricky implant setup or considering a new restorative workflow, Case Planning gives you the time with a lab tech to get your questions answered and move forward with confidence. Find it by clicking the “Get Support” button in the top right of the Portal or Chairside.
Lab Products
- Dandy Lab Services & Equipment Guide Released: Download Dandy’s comprehensive lab product guide, including materials, turnaround times, and manufacturing info for crowns, bridges, implants, dentures, and more. Download the guide
March 2025
Chairside
- 3-Appointment Smile Makeover Now Available: Transform patient smiles in just three visits with Dandy’s 3-Appointment Smile Makeover. Each step of this workflow is built for speed, accuracy, and predictable aesthetic results, ensuring the final smile looks exactly as planned. Learn more.
Portal
- Live Design Review for Fixed Lab Products: talk face-to-face with your tech and collaborate on your design. During this call, see your design on-screen, discuss feedback live, and watch adjustments be applied in real time. Learn more.
- Case Planning for Fixed Lab Products: You can now book a Case Planning appointment — a video call with a lab tech to plan your approach to complex cases, new workflows, restorative materials, and more so that you can begin treatment with confidence.
- Video Design Review: Now you can add a Video Design Review to a design preview – a step-by-step video walkthrough of your lab tech reviewing your feedback, visually adjusting the design, and explaining key design decisions and relevant tradeoffs. Learn more.
Lab Products
- Digital Relines for Dandy-Ordered Dentures: Dandy’s all-digital workflow designed to enhance the denture reline process is now available for Dandy-ordered dentures. In this workflow, patients keep their existing prosthetics while you scan. These digital relines are backed by ADA-approved CDT codes, simplifying billing and reimbursement. Learn more.
February 2025
Chairside
- Use Diagnostic Scans for Pre-Prep Scans: Save appointment time by using Diagnostic Scans as pre-prep scans in Chairside workflows. Chairside will automatically prompt you to capture any additionally required scans based on the case. Learn more.
- Place Orders from Diagnostic Scans in 'Patients' tab: Order directly from Diagnostic Scans by accessing the 'Patients' tab through Chairside on your Dandy laptop. Learn more.
Portal
- 'Patients' Tab Now Accessible in Portal: View and share patient scans from any device that you can access your Doctor Portal, just like you would in Chairside. Learn more.
January 2025
Chairside
- Chairside Now Compatible with Trios 5: You can now scan and submit orders using your Trios 5 scanner in Chairside, enabling a faster, more seamless workflow with user-friendly guided scanning. Learn more.
- Specify Bleaching Tray Preferences at Checkout: You can now select which teeth should include bleaching wells directly in Chairside at Checkout, eliminating the need for manual notes. If no preference is selected, the system defaults to wells on all teeth. Learn more.
Portal
- Simplified Scan Attachment in Refab Workflows: We've improved the prompts guiding you through refabrication workflows, making it clearer when and why scans are needed. This update streamlines scan attachment and replacement, ensuring no critical files are missed. Learn more.
Lab Products
- Updated Thermoform Night Guard Thickness: Checkout options now display only 2-3mm and 4mm thickness choices, ensuring greater clarity and alignment with clinical and design best practices. In-product guidance is available to assist with selection.