Troubleshooting & Support

Trios 3 Scanner

• Wired Trios Scanner Not Picking Up Images
• Troubleshooting the 3Shape Dongle
• Resolving Slow Scanning With Dandy Trios Wired Scanners in Chairside
• Steps to Fix a Disconnected Dandy Trios Wired Scanner in Chairside
• Troubleshooting Scan Stitch Errors in Chairside for Dandy Trios Wired Scanners
• Dandy Trios Wired: Resolve a Blue Scanner Base Light Issue

Dandy Portal

• Understanding Our Order Edit and Resubmission Workflows
• How to Reset Your Password in the Dandy Portal

Chairside

• Delayed Response with the Scanner Button in Chairside
• How to Revert to Trios Scanning Software on your Dandy Laptop

Dandy Laptop

• Samsung Laptop Pilot Program FAQ

3Shape Unite (Trios)

• No Scan Pages in Unite After Case Setup
• Login Guide for Your Dandy Laptop and Unite Scanning Software

Medit Scanner

• Using the Medit Scanner Help Center
• Resolving Connection Issues with Your Medit Scanner

Trios 5 Scanner

• Wireless Scanner Disconnected Troubleshooting (Dandy Trios Wireless)

Contacting Dandy

• Contact Us
• Enhance Case Accuracy with Dandy’s Live Scan Reviews