1. Dandy Australia
  2. Order Management
  3. Editing Orders

Manage Order Edits and Resubmission Workflows

Jon M, DDS
Updated
The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgement. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: Find out how Dandy manages order changes post-submission to guarantee product accuracy via the edit and resubmission workflow. 

Why Dandy Utilises Edit and Resubmit Workflows

Dandy prioritises delivering high-quality dental products with specific accuracy. To maintain efficiency, Dandy commences the manufacturing process immediately after a case is submitted.

If a change request is received after production commences, modifications may not be accurately captured in the original prescription. This risk of error can lead to potential discrepancies in the final product. The "Edit and Archive" workflow ensures that every modification is properly documented, preventing manufacturing errors.

The Importance of Accurate Initial Submissions

Complete details must be included in the initial order to prevent production delays or errors. Essential details for the initial prescription include:

  • Precise measurements

  • Specific material selections

  • Detailed clinical instructions

Providing accurate information from the outset ensures the final dental product meets clinical expectations without requiring later adjustments.

Managing Order Changes Post-Submission

If changes are required after an initial prescription is submitted, Dandy requires a new, updated prescription. This updated prescription must include all relevant case details, not just the changes.

The updated prescription ensures the manufacturing process aligns with the most current information. Utilising a new prescription minimises the risk of errors and ensures the final product meets Dandy's quality standards.

Instructions for Use

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