Overview: Learn how to access real-time expert evaluations of digital impressions using Dandy’s Live Scan Reviews to ensure case accuracy and fit before submission.
Accessing Live Scan Reviews
To receive feedback on a digital impression, follow these steps to connect with a specialist:
Open the Support Interface: Log in to the Dandy Portal or Chairside software.
Initiate Chat: Click the Chat with us button located within the application interface.
Request a Review: Use the live chat feature or the provided phone option to request a Live Scan Review.
Receive Feedback: A specialist will review the digital impression and provide feedback via chat or phone within two minutes.
Supported Case Types for Review
Dandy’s specialists can validate scans for the following product categories:
Fixed Prosthetics: Crowns, bridges, and implants.
Removable Appliances: Dentures, partials, night guards, and orthodontics.
Sleep Apnea Devices: Herbst and Dorsal appliances.
Benefits of Live Scan Reviews
Utilizing Live Scan Reviews before final submission helps dental practices:
Ensure Accuracy: Receive real-time validation to guarantee optimal fit and function.
Reduce Recalls: Identify and resolve potential issues immediately to prevent time-consuming case remakes.
Improve Efficiency: Streamline the workflow with expert feedback delivered in under two minutes.
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