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Access Dandy’s Live Scan Reviews

Jon M, DDS
Updated
The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgment. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: Learn how to access real-time expert evaluations of digital impressions using Dandy’s Live Scan Reviews to ensure case accuracy and fit before submission.

Accessing Live Scan Reviews

To receive feedback on a digital impression, follow these steps to connect with a specialist:

  1. Open the Support Interface: Log in to the Dandy Chairside software or your Dandy Portal.

  2. Initiate Chat: Click the Chat with us button located within the application interface.

  3. Request a Review: Use the live chat feature or the provided phone option to request a Live Scan Review.

  4. Receive Feedback: A specialist will review the digital impression and provide feedback via chat or phone within two minutes.

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Supported Case Types for Review

Dandy’s specialists can validate scans for the following product categories:

  • Fixed Prosthetics: Crowns, bridges, and implants.

  • Removable Appliances: Dentures, partials, night guards, and orthodontics.

  • Sleep Apnea Devices: Nylon Preferred and Freedom appliances.

Benefits of Live Scan Reviews

Utilizing Live Scan Reviews before final submission helps dental practices:

  • Ensure Accuracy: Receive real-time validation to guarantee optimal fit and function.

  • Reduce Recalls: Identify and resolve potential issues immediately to prevent time-consuming case remakes.

  • Improve Efficiency: Streamline the workflow with expert feedback delivered in under two minutes.

Instructions For Use

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