Submit Case with Web Checkout

The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgment. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: This article explains the one-off process for using the web checkout tool to submit cases when standard submission workflows are unavailable.

Web Checkout Guideline

Web checkout should only be used as a one off solution - and should not be the main source of case submissions.

Web Checkout Process

Pre-Requisite

  • Practice must have the appropriate STL, PLY, or DCM files located on their device.

Submit Case

  1. In the web portal, navigate to the Orders tab 
  2. Select New order in the bottom left corner.
     
  3. Select Start a new case from scratch
  4. Enter the patient name
  5. Fill out order appropriately.
  6. In the Upload Scans section, ensure that the .DCM, .PLY, or .STL tab is selected.
  7.  Click Browse on each individual required section
  8. Locate and upload each individual scan

     
  9. Submit Case

Instructions For Use

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