This article outlines how to ensure a seamless training experience. Review the checklist prior to your scheduled training
Steps for a seamless training experience
Step 1: Set up your equipment (select your setup below)
- Laptop
- All-in-one Cart
Step 2: Log into Chairside
Step 3: Practice scanning using Scan Training Mode
Step 4: Sterilize your scanner tips
Step 5: Confirm your training
Step 6: Attend your training
Step 7: Submit your first order
Step 1: Set up your Cart + Scanner
Click here for Cart + Dandy Vision scanner set-up instructions
Click here for Cart + Trios 5 scanner setup instructions
Step 2: Log into Chairside
- Double-click the Chairside icon on your desktop and enter your login credentials. Learn more about Dandy Chairside features.
- Create profiles for all staff members who will be scanning. Learn more about managing staff profiles.
Trouble logging in? Try these steps.
- Confirm the email address used to create your portal account
- Search your inbox for an email with the subject line ‘
Step 3: Practice scanning using Scan Training Mode
Get comfortable with the equipment using Scan Training Mode. Learn more about Scan Training Mode.
Step 4: Sterilize your scanner tips
Sanitize your mirror tips before your scheduled training. Learn more about sanitizing Dandy equipment.
Step 5: Confirm your training
- Our Pre-Training Operations team will reach out to confirm your scheduled time. Bring any onboarding or setup questions to your session.
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Questions about your training? Email the Training Coordination team at training-coordinators@meetdandy.com
Step 6: Attend your training
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For best training results, schedule production patients within one week of training.
Step 7: Submit your first order
- Our support team is here to assist you with your first submission.
- Click here to learn more about scheduling additional training sessions
Click here for troubleshooting.