Overview: Learn how to review, configure, and submit orders for Chairside Digital Waxups, Physical Waxups, and Study Models within the Dandy Portal.
Managing Digital and Physical Waxup Orders
Follow these steps to configure a Digital or Physical Waxup order:
Select any optional additional items from the available list and click Continue.
Upload patient photos using one of the following methods:
Scan the provided QR code to upload photos directly from a mobile phone.
If the QR code does not work, click Regenerate Code or Get a Text.
Click From Your Laptop to drag and drop files or browse local folders.
Click Skip For Now if photos are not immediately available.
Set the specific design preference for the Waxup.
For Physical Waxup orders, add the optional digital design preview and click Next.
Managing Study Model Orders
Follow these steps to configure a Study Model order:
Select optional additional items from the available options and click Continue.
Upload patient photos via the QR code, text link, or laptop file browser.
Acknowledge that the Study Model will be a dual full arch and click Next.
Finalizing and Placing the Order
Once the Waxup or Study Model details are configured, complete the checkout process:
Review the Waxup or Study Model product information.
Click the pencil icon to make desired changes to the order details.
Click Add Rx-Specific instructions to include additional notes for the lab.
Click Proceed to Checkout.
Confirm the designated doctor, shipping address, and requested delivery date.
Click Upload Files or Upload From Your Phone if the order requires more documentation.
Click Place Order to submit the request or Save For Later to keep the order in drafts.