To access invoices go to the Dandy Portal homepage, click the 'Account Settings' gear icon and select 'Billing'.
Monthly Invoice Details
Invoices are available on the 1st of each month. The invoice will contain an itemized list of all cases and the associated costs from the previous month.
Invoice Summary
The Invoice Summary is emailed to the listed contact and provides a high-level overview of your invoice, including the number of orders and the total amount owed to Dandy. This will include the remaining balance due if the contractual minimum is unmet.
Auto-Payments
Review your invoice within 7 days of its availability. The balance due is auto-charged to the payment method on file on the 8th of each month.
Print An Invoice
Itemized invoices can be download or printed using the 'Download PDF' icon near the top right of the screen. This generates an easy-to-read .pdf format of the invoice.