Chairside Crown and Bridge Case Setup

The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgement. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

This article covers how to set up basic crown and bridge cases, including crowns, bridges, veneers, inlays, and onlays. It outlines the steps for Patient Selection/Creation, Product Selection, Material Selection, Photo Uploads, Shade Selection, and final add-on options for additional products.

 

Patient Selection

  1. On your Chairside Home screen, click "Start".
  2. Start typing the patient's first and last name.
    • If the patient has already been created, click "Select" next to their name on the dropdown menu.
      1. If this is a refabrication, click the relevant case to refabricate and navigate to the Place Refabrication Order in Chairside Article.
      2. If this isn't a refabrication order, click "Order Something New" at the bottom of the screen, then proceed to Product Selection.
    • If the patient hasn't been created, proceed to step 3.
  3. Finish typing the patient's full first and last name.
  4. Select the relevant value from the "Gender" dropdown.
  5. Enter the patient's date of birth.
  6. Click "Create and Continue".

 

Product Selection

  1. Select "Fixed Restorations".
  2. Choose the relevant restoration type:
    • Crown
    • Bridge
  3. Click on the abutment teeth to be restored.
    • If restoring a bridge, select the relevant pontic areas and/or Maryland Bridge Wings.
  4. If this restoration is to be fitted under an existing partial denture, click the "This is a crown/bridge under a partial denture" button at the bottom of the screen.
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  1. Choose the desired restoration material:
    • If multiple restorations are being restored, use the toggle switch on the right side to keep all restorations the same material. 
    • If using different materials, unclick the toggle switch and select materials for each tooth individually.
      • Note: Layered products are not available for restorations under partials/appliances.
  2. If the practice sets up a case as one SKU and needs to change to another, a new case must be created for the new SKU. 
    • Call or chat with customer support for assistance with setting up a new case if scans have already been taken.

Photos

For anterior restorations, an option for photos will appear. 

If restoring a posterior restoration, proceed to shade selection.

  • If you wish to proceed without photos, click "Skip for now" at the bottom of the screen.

If you don't currently have photos:

  1. Using your mobile phone, scan the QR code.
  2. Follow the instructions to add clinical photos directly to the case.
    • These photos will not save on your device.

If you have photos on your mobile device:

  1. Click the "Prefer to use the old experience?" link.
  2. Scan the QR code.
  3. Select the relevant photos and click upload.

If you have photos on your scanning laptop:

  1. Click "Upload from computer" at the bottom of the screen.
  2. Select the relevant photos for each title category.
     

Shade Selection

  1. Choose a base shade in Vita Classical or Vita 3D Masters.
  2. If desired, add gingival, incisal, or prep stump shades.
    • If multiple restorations are being restored, use the toggle switch on the right side to keep all restorations the same shade. 
    • If using different shades, unclick the switch and select materials for each tooth individually.

 

Final Stage

The last window provides a couple more options for complex orders.

  1. If no other products are needed, click "Start Scanning".
  2. Click "Add Nightguard" to receive a $50 off nightguard with the order.
  3. Click "Add Another Item" to add additional restorations.

Edit Order After Scanning Begins

Crown and bridge case edits that can be made once on the scan screen:

  • Shade
  • Tooth number
  • Add a tooth
  • Remove a tooth

Crown and bridge case edits that cannot be made once on the scan screen:

  • Add or remove under-partial option
  • Change SKU 
    • Example: cannot change from a crown to a bridge.
  • Add a SKU other than a nightguard or sports guards.

Any options that cannot be edited require a new order. Please chat with our support team if you need to create a new order and transfer scans.


Instructions for Use

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