How to watch a Video Design Review

A Video Design Review is a technician-led walkthrough of your design for full visibility into how design feedback was applied. These videos are narrated by a Dandy technician, showing how and why specific design adjustments were made.

This article outlines how to view a Video Design Review once it's available. Click here to learn how to add one to an order.

How to watch a Video Design Review

Step 1: Log into your Doctor Portal

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Step 2: Locate the related order from the Order List page

  • After selecting the 'Orders' tab, locate the order for which you requested a Video Design Review
  • Click on the patient’s name to open the Order Details page for the desired case.

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Step 3: Select Open Design Preview

  • On the Order Details page, open the available Design Preview by selecting Open Design Preview.

  • Video Design Reviews are published and viewable within the Design Preview workflow.

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Step 4: Play the Video Design Review

  • Once you’ve entered the Design Preview workflow, you will see a Video Design Review available within the 'Video Design Review' tab.

  • Press the Play button to view.

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Frequently asked questions (FAQs)

I requested a Video Design Review. When will it be available?

The requested Video Design Review will be made available at the same time as your next Design Preview. Both are published together within the Design Preview workflow.

What types of cases can I request a Video Design Review for?

Video Design Review is currently available for crown, bridge, and implant cases. We are looking to expand to additional lab products in the future.

How do I request a Video Design Review?

Steps for requesting a Video Design Review are outlined in this article.

What do I do if I need another design revision?

Reject the current design to request additional changes. If you need to talk to your technician directly, schedule a Live Design Review.

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