Order Cancellations: If an order is canceled before it enters fabrication, it will not appear on your invoice and will not be billed.
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- If an order is cancelled during fabrication or shipment, full case fee will be billed to your invoice.
On-hold Orders: Orders on hold when invoices are finalized will not appear on that month's invoice but will be included once fabrication resumes.
Remakes: If a case is submitted for remake, a fee will be added if there is a request to change the shade or material used.