Understanding Design Previews in the Dandy Portal

Design Previews, previously known as "Digital Wax-Up," is a tool in the Dandy Portal that offers a digital glimpse into the proposed final restoration designs. These previews allow you to approve the design before the lab proceeds with manufacturing.


Note: They are not physical products. Head to our article, How to Order a Physical Wax-Up, to learn how to request a physical wax-up. 

Types of Design Previews

Design Previews are available for products such as:

  • Crowns
  • Inlay/Onlays
  • Veneers
  • Bridges
  • Implants

Note: For layered materials like PFM, PFZ, and Emax Layered Porcelain, Design Previews display only the base material and not the hand-layered porcelain added during fabrication.

Pink Porcelain requests: Due to the current design process, we do not design the pink porcelain digitally so there is no digital representation of it to share. By creating a flange on the design, it acts as a designated area of recessed contour where the porcelain will live. It does not visually exist until a technician hand stacks it. This defined flange at the gingival has been cut back or reduced to make room for the porcelain to be placed.

Limitations on Availability

It's important to note that Design Previews are unavailable for:

  • Partial Dentures
  • Full Dentures
  • Clear Aligners
  • Night Guards
  • Sleep Apnea Appliances

Review Deadlines

Once the Design Preivew is delivered, the order tracker will show the remaining days to approve or reject the design preview. If no action is taken by the deadline, fabrication begins to avoid delays.

Managing a Design Preview

To request a Design Preview for your case, simply indicate your preference during the scanning and ordering workflow in the Dandy Portal.


  • Note: Requesting a Design Preview will put your case on hold until you review and approve the design.

Click 'Open design preview' from the Dandy Portal homepage to approve or reject the proposed design.

Design Previews are vital in ensuring your satisfaction with the final restoration. They empower you with a clear understanding and control over the expected outcomes, enhancing patient satisfaction and clinical success.

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