Dandy Equipment Setup Guide

The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgement. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: Learn how to assemble your equipment cart, configure the laptop, and connect your Dandy Trios scanner to prepare for training.

 

Prerequisites

  • Assembly Assistance: Dandy recommends two people for assembling the equipment cart.

  • Power Access: Ensure a power point is available for the laptop and wall-powered scanner variants.

  • Time Requirement: Complete these steps at least 72 hours before your scheduled Launch Training.
     

Assemble the Equipment Cart

  1. Download or print the Cart Assembly PDF for instructions on assembling your Dandy Cart

  2. For International instructions


 

Configure the Laptop

Set up the laptop to prepare for the Chairside software installation:

  1. Connect Power: Plug the power adapter into a power point and the laptop.

  2. Power On: Turn on the laptop and connect the Dell laptop to a stable Wi-Fi network.

  3. Log in: When the log in screen appears, click enter. No password is required for login.

  4. Connect Wi-Fi: Connect your Dandy Laptop to your Wi-Fi network.

  5. Maintain Charge: The Dandy Laptop should remain plugged in and "Charging" at all times during scanning.

    • Failure to do so can lead to slow equipment and low scan quality.

Dell_Laptop_Set_Up_GIF.gif

 

Identify Your Scanning Device

Look for the following identifiers to determine your scanner model.

  • If there are 2 buttons on the scanner - Proceed to Dandy Vision Setup
  • If there is a Blue Strip on the base of the scanner - Proceed to Dandy Wired USB-C Setup
  • If there is a Green Stripe on the base of the scanner - Proceed to Dandy Wired Ethernet Setup
  • If the Scanner says "Trios" and is wireless - Proceed to Dandy Wireless Setup

 

Dandy Wired USB-C Setup

Follow these steps if your Dandy Trios scanner uses a USB-C cable for power:

  1. Position the Base: Place the scanner base on the cart.

  2. Connect to Laptop: Plug the USB-C cable from the scanner directly into the Dell laptop

  3. Connect the Wand: Insert the scanner wand into the base, aligning the red dots on the cable and base.

Dandy Wired Ethernet Setup

Follow these steps if your Dandy Trios scanner includes a standard power plug:

  1. Position the Base: Place the scanner base on the cart.

  2. Connect the Wand: Insert the scanner wand into the base, aligning the red dots on the cable and base.

  3. Establish Power: Plug the power cable into a power point and the scanner base. Confirm the green light on the base is illuminated.

  4. Connect to Laptop: Plug the Ethernet cable directly from the scanner base into the Dell laptop.

Connecting_Scanner_Wand.gif

Connecting_Power_Supply_GIF.gif

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Connecting_Ethernet_GIF.gif

 

Dandy Wireless Setup

Assemble Scanner Hardware

Follow these steps to prepare the scanner hardware for use:

  1. Connect Battery Power: Plug the battery charger power cable into the battery charger and a standard power point.

  2. Prepare Batteries: Remove the protective tape from the metal contacts on each battery.

  3. Charge Batteries: Place two batteries into the battery charger. A battery is fully charged when all five LED lights on the battery surface are illuminated.

  4. Position Equipment: Place the scanner pod on a stable workspace and rest the scanner wand inside the pod.

  5. Install Wireless Adapter: Plug the TP-Link wireless adapter into a USB port on the laptop. If necessary, use the included USB hub.

  6. Restart System: Restart the laptop once the TP-Link adapter and the small green USB dongle are both connected.

Connect Scanner to Chairside Software

Once the hardware is assembled, link the scanner to the software:

  1. Disconnect Wired Equipment:

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