Creating a New Case

How to start a new case in AS ScanPro — for a brand-new patient, or from an existing patient record.

Option A — New Patient

1. Select Cases in the navigation menu, then click New case.
2. Type the patient's name into the field and click OK to create the patient profile. The case name generates automatically.
3. Click Create to confirm and save the case.

Option B — Existing Patient

1. Select Patients in the navigation menu and search by name. If the patient isn't found, create a new patient entry instead.
2. On the patient's page, click Quick Scan or New Case to begin scanning.

AS Connect Case Detail Page

Where you choose the treatment type and configure case-specific options before scanning starts.

On the Scan tab, choose the treatment type:

• Restoration — reconstructive and implant procedures
• Orthodontic — alignment corrections
• DirectIP — fully edentulous arches
• Other — miscellaneous procedures

Restoration Options

• Tooth selection: permanent or deciduous — click a tooth on the arch diagram to open its restoration options
• Restoration type: crown, inlay-core, inlay/onlay, veneer, pontic, full denture, or partial denture
• Implant-based: check this to reveal the Implant Kit menu — select Brand, Platform, and Scanbody in turn
• Post&Core: go to Restoration → Any Tooth → Crown, then check Post&Core
• Material and Shade selection
• Implant quick selection: select implants for the upper, lower, or full jaw at once; Clear All deselects everything
• Full-arch toggle: turn on for full-arch implant cases to enable the dedicated full-arch workflow
• Pre-op scanning: choose whether to scan a pre-op model before the standard workflow

DirectIP Setup

1. Click the implant positions on the arch diagram (selected positions highlight blue).
2. Select the Implant Kit: choose Brand, Platform, and Scanbody in turn. Use the Library / Favorite / Recent tabs, or check Compatibility List to confirm fit.
3. Optional: toggle Scan Provisional Prosthesis to capture a provisional prosthesis.

Orthodontic / Other

Selection is simple — just choose the type that matches the treatment. No further configuration is needed.

Tooth Editing Shortcuts

• Multi-select: hold Ctrl and click teeth, or hold the left mouse button and drag across teeth
• Copy: Ctrl+C (single tooth only)
• Paste: Ctrl+V on the target position
• Delete: press Delete to remove all restoration info for that tooth
• Bridge: select adjacent teeth — click the blue circle that appears to confirm the bridge

Scanner Management

Connecting and monitoring the scanner — status, preview video, screen recording, screenshots, gallery, and battery.

Scanner List

1. The Scanner List displays automatically when AS ScanPro opens.
2. If a scanner isn't detected within 10 seconds, click the “Scanner not detected” message for troubleshooting (check power or wireless adapter connectivity).
3. A connected scanner shows its icon, serial number, and status. Click Connect or Disconnect to manage the connection.
4. Once connected, a live Preview video appears while the scanner is in use, and pauses automatically when it's returned to the holder.

Scanner Status Icons

• Connecting
• Not connected
• Scanning paused
• Idle
• Tip not recognized
• No tip attached
• Scanner too hot
• Resting in the holder

Preview Video

Shows a real-time camera feed before detailed scanning begins — use it to check that the scanner tip's mirror or lens is clean. Not supported on the AS 260a.

• Resize: click and hold the upper-left corner, then drag
• Restore default size: double-click the preview video
• The preview is temporarily replaced by the Cut, Lock, Add tooth mark, or Undercut check interfaces when those tools are active

Screen Recording

1. Click the Screen Recording icon to start.
2. Use Pause, Resume, or Stop to control the recording.
3. Find the saved recording in the Gallery (before finishing the case) or the File Viewer (after finishing).

Take Screenshot

1. Adjust the 3D model to the desired angle and zoom.
2. Click Take Screenshot to save a high-definition PNG.
3. View it in the Gallery or the File Viewer of the current case.

View Gallery

1. Click View Gallery to open the local storage folder for the current case.
2. View and manage screenshots and recordings directly from that folder

Wireless Scanner Battery Indicator

Shown only once AS ScanPro is open and a wireless scanner is connected:

• Above 80%
• 50–80%
• 40–50%
• 20–40%
• Below 20%
• Charging

Features for Scan Improvement (Scanning Modes)

Modes that improve scan quality in specific conditions — soft tissue handling, reflective surfaces, low-quality data, and impressions.

Soft Tissue Filter

AI-based filter that removes non-essential soft tissue, keeping focus on teeth and relevant gingiva. Enabled by default; toggle and adjust intensity from the bottom-left of the scanning interface. Upper and lower jaw settings sync automatically.

• Extensive preservation: keeps the most gingival tissue — best for edentulous arches
• Moderate preservation (default): removes interfering tissue, keeps teeth and necessary gingiva
• Complete removal: strips all the gingiva, keeping only the tooth structure

Shining Surface Mode

For reflective objects: metal teeth, metal scan bodies, healing abutments, or tea/tobacco-stained teeth. Available on the AS 100 only, and must be enabled manually in the bottom-left corner.

1. Scan non-metallic areas with distinct features first, before moving to metallic regions.
2. Move the scanner tip slowly, pausing 2–3 seconds to capture enough data.
3. Vary the angle — metal's reflectiveness can limit reconstruction to specific viewpoints.

Enhanced Mode

Improves data capture stability in difficult conditions. Keep it off for normal scanning; enable it for:

• Highly reflective restorations (metal crowns/bridges)
• Deep molar regions or poor lighting
• Blood, fluid, or other interference in the scan area

Impression Scan

Integrates traditional impression data with intraoral scans. Disabled by default; toggle it in the bottom-left corner.

Partial Impression

1. Scan the dental arch directly in the patient's mouth.
2. Enable Impression scan.
3. Click Add impression region and select the target area (highlighted green).
4. Scan the impression model corresponding to the highlighted area.

Complete Impression

1. Click Scan on the AS Connect local interface to open ScanPro.
2. Enable Impression scan and scan the complete impression.
3. Disable Impression scan when done — the model auto-orients.

Scan Guidance

Real-time visual cues showing the optimal scanning path. Enabled by default; can be disabled, but not while a scan is actively running.

Tools

Quick reference for the on-screen tools used during scanning, refining, and bite review that don't have their own dedicated article.

Scan-Stage Tools

• Cut — Free cut (default, freeform) or Brush cut (Large/Medium/Small); Undo last cut reverses a mistake; cut areas can be re-scanned. Cuts made during Scan carry over to Refine, but Refine-stage cuts don't sync back.
• Lock — after stopping the upper/lower jaw scan, drag to lock an area so it can't be modified or re-scanned. Undo removes the last locked area; Return exits. Auto-exits when you press the scan button or mode switch. Useful for locking scan bodies one at a time when several are close together.
• Add tooth mark — marks an area for higher-resolution reconstruction in Refine. Default diameter 6mm, adjustable 5–16mm with the mouse wheel. Delete tooth mark removes a mark. Only available during the Scan stage.
• Undercut check — position the prep tooth, click Set insertion direction. Red = major interference, green = minor undercut, no color = none. Drag the color scale to inspect ranges.
• Replay scan path — reproduces the actual scan path for troubleshooting; recorded automatically and always available.
• Undo scan / Redo scan — Undo removes the most recent scan action; Redo restores it.
• Delete — removes all scan data in the current view. There is no undo — confirm before deleting.
• True color / monochrome — True color (default) shows real tissue color; disable for monochrome (default yellow), which highlights detected holes and locked areas more clearly.
• Vivid display mode — off by default; requires True color to be on. Gives a shinier, more realistic rendering.
• Show 3D center — available in Scan and Refine; displays the model's center point as a reference while rotating.
• Zoom to fit — one click re-centers and optimally sizes the model in Scan or Refine.

Refine-Stage Tools

• Quadrant snapshot — generates 5 (default) or 6 standard 2D clinical views, configurable in AS Connect Preferences. Access saved snapshots in the File Viewer.
• Margin line — draw or auto-extract the cervical margin line. If auto-extraction fails, use Set insertion direction, then Add margin line by clicking points around the prep edge. Mark the tooth number, then edit or delete as needed. Exports to Exocad or the lab.
• Measurement — adjust the model/plane position, then drag to capture a 2D profile between two points. Toggle Clipped plane to isolate the prep-tooth view.
• Manual Arch Alignment — for when auto-alignment fails. Select a reference arch, mark 3–4 matching points on both arches, Delete last point to undo, Separate to unlink. The target arch's original occlusal relationship may not carry over — confirm before proceeding.
• Transparency — Bites step of Refine only. Independent sliders (0–100%) for the upper and lower jaw to inspect occlusal contacts.

Bite Tools

• Add additional bite — available only after both side bites are scanned. Click + to add (up to 3 total), press the scan button to capture, remove with the trash icon.
• Delete current bite — choose the left or right bite, then click Delete current bite to remove it from the scanning interface.

Scan Body Matching

Transfers the 3D spatial position of scan bodies into the digital model for CAD design, with automatic recognition and a manual fallback.

1. Configure the Scanbody Library before scanning: click Scanbody matching, then Open Scanbody Library. For the Default Library, select Brand → Connection → Platform → Scanbody in order. You can also import a Custom Library for third-party scan bodies.
2. Automatic alignment: scan normally. Once the software recognizes the scan body's 3D features, an “Alignment Successful” prompt appears.
3. Manual alignment (if the success prompt doesn't appear — often from missing data or an extreme angle): select Manually Align Scanbodies, then mark 1–3 matching points on both the standard scan body (CAD view, left) and the scanned model (right). Use Delete last point to fix a misplaced point.

Scan Quality Check

Automatically evaluates scan data against clinical standards immediately after scanning stops. Enabled by default.

Color Indicators

• Green: holes or gaps — needs additional scanning
• Blue (light to dark): quality ranges from acceptable to insufficient — darker areas need rescanning
• Original 3D model color: quality is sufficient — no action needed
• Deep blue: layering issue — rescan those areas

Notes

• Run this only after scanning is complete
• Treat it as a reference, not the final word — the refined 3D model is the real confirmation of quality
• It doesn't detect contaminants like saliva or blood — check those manually

Intraoral Images

Covers both Intraoral image (photo capture on the 3D model) and Intraoral camera (continuous live capture).

Intraoral Image

1. Click Intraoral image on the right side of the interface.
2. Click a position on the 3D model — 1 to 9 photos for that spot display in the right panel.
3. Click the star icon to save a specific photo; click any photo to view it enlarged.
4. Manage saved photos from Saved views — delete unwanted ones using the delete icon.

Intraoral Camera

1. Pause the scan.
2. Click the camera icon in the preview video.
3. Press the scan button to capture an image; press the mode switch button to exit and resume scanning.

Access saved images via the File Viewer on the case page, AS Connect, or the website.

Occlusal Analysis

Found under Bites — visualizes contact points and distances between the dental arches in 3D.

Heat Map (default view)

• Red: closest contact between arches
• Green: farther apart
• Blue: contact points

Switch View

Click Switch view to display the upper and lower arches separately, occlusal surfaces shown by default.

Ruler Scale and Measurement

Default scale is 0.04–2.00. Hover over a colored area to see the real-time occlusal distance — contact points show negative values, non-contact points show positive values. Drag the ruler with the left mouse button to adjust the scale (minimum fixed at 0.04; maximum adjustable from 0.1 to 4.0).

Manual Bite Alignment

Use when automatic bite registration fails and the bite needs to be aligned by hand.

1. Click Manual bite Alignment (only available when a bite scan exists but auto-alignment failed). A tip page appears — uncheck “Always show this help” to skip it next time.
2. Mark up to 3 characteristic points on one arch on the 3D model. Use Delete last point to remove the most recent one.
3. Mark the same points, in the same order, on the occlusion scan (blue overlay).
4. Alignment runs automatically once the last point is placed.
5. If the result is imprecise, manually detach the upper jaw, lower jaw, or both, and readjust position.
6. To adjust bite pressure, exit manual alignment mode first — it isn't adjusted automatically.

Limitations

• Not available without static bite data
• Supports 1–3 points per arch, but requires both arches
• Disable Occlusal pressure adjustment after manual alignment for accurate results

Completing Cases (Sending Out)

How to finish a case in ScanPro, then send it to a lab via AS Connect or export it locally.

Completing the Case

1. Click Finish on the top bar of the AS ScanPro interface.
2. Confirm in the dialog: click OK to finish, or Cancel to return to Refine and make adjustments.
3. ScanPro exits automatically — view the finished model in AS Connect's local File Viewer.

Sending via AS Connect

1. Click Send order on the case page.
2. Choose the lab (add a new partner if yours isn't listed).
3. The default delivery date is 7 days — change it if needed.
4. Uncheck Share patient name if you don't want to disclose the patient's name to the lab.
5. Optionally record and send a voice message.
6. Click Send to transmit the case.
7. After this, the Dandy Portal should open to fill out RX

Sending via Local Export

1. Click Export files.
2. Choose the export type (Default, Straumann XOrder, or Exocad — orthodontic cases only offer two types) and file format (OBJ, STL, or PLY).
3. Click Export to save the files locally.

Ortho Scan Workflow

Scanning workflow for orthodontic cases.

1. Define orthodontic type: click Orthodontic in AS Connect and select the type matching the patient's needs.
2. Scan the upper and lower jaw: cover the occlusal, buccal, and lingual areas, adjusting the scanner angle for access. Enable or disable soft tissue removal as needed.
3. Perform supplementary scanning: identify and rescan any missing areas.
4. Buccal bite registration: have the patient bite down naturally, then capture both sides in a wave-like motion from molar to incisor, 1–2 teeth segments per scan, until automatic alignment. Disable Auto Stop Bite Capture for manual control.
5. Refine the scanned data.
6. Finish the case.
7. Send the case.

Restoration Case Workflows

Two workflows for restoration cases: the common method, and the pre/post-preparation method (used when a pre-op scan is needed).

Common Method

1. Define restoration type: choose the tooth/teeth, treatment type, material, shade, and whether to scan a pre-op model.
2. Scan the working jaw: the prepared tooth and adjacent teeth.
3. Mark preparation areas: use Add tooth mark on prepped teeth and abutments, adjusting size with the mouse wheel. Use Delete tooth mark to remove a mark.
4. Scan the opposing jaw.
5. Buccal bite registration: wave-like motion from molar to incisor, 1–2 teeth segments per scan.
6. Refine, finish, and send the case.

Pre/Post-Preparation Method

1. Define restoration type and select “Yes” under Scan a pre-op model.
2. Scan pre-operation: capture the full arch before preparation.
3. Scan the opposing jaw.
4. Buccal bite registration: starting from the posterior teeth, proceed slowly toward the anterior in a wave-like motion, 1–2 teeth units per side.
5. Mark and cut out the preparation areas: use Add tooth mark, adjust the diameter, then Cut off the marked locations and click OK.
6. Scan the cut-out areas — Shining Surface enables automatically.
7. Refine, finish, and send the case.

Implant Case Scan Workflow

Scanning workflow for implant cases.

1. Define implant type: select the restoration type and tooth on the arch, then set the implant-based settings, material, shade, and pre-op option.
2. Scan the emergence profile: remove the healing abutment, keep the profile clearly visible, avoid tissue compression, and control the scanning angle. Keep the scanner steady.
3. Scan the opposing jaw.
4. Buccal bite registration.
5. Mark and cut off the implant areas: enter the scan body step, mark the implant areas, then cut off the marked locations.
6. Scan body scanning: install the scan body and focus the scan on it. The system auto-recognizes and calibrates the ROI — lock the scan body when prompted. Air-dry teeth and control bleeding beforehand to reduce salivary reflex. With multiple scan bodies, locking one keeps it unaffected by later scans.
7. Refine, finish, and send the case.

Full and Partial Denture Workflows

Scanning workflow for full and partial denture cases.

1. Create the case in AS Connect.
2. Select the restoration type — Full Denture or Partial Denture — and specify the jaw (Upper/Lower). For partial dentures, choose whether to include a pre-treatment scan.
3. Launch ScanPro by clicking Scan.
4. Scan the denture with a full 360° pass to capture its complete geometry.
5. Scan both-side occlusion to register the upper-to-lower jaw relationship.
6. Refine, finish, and send the case.

Implant-Supported Denture Workflow

Full-arch implant scanning workflow — captures prosthesis geometry, occlusion, scan body positions, and gingival contour in sequence.

1. Create the case in AS Connect.
2. Select the implant jaw (Upper/Lower) in the implant quick-select bar.
3. Click Full-arch to enter the full-arch implant workflow.
4. Launch ScanPro.
5. Scan the prosthesis with a full 360° pass.
6. Scan the occlusion to register the bite.
7. Scan the upper and lower scan bodies to locate each implant's position and orientation.
8. Scan the gingival contour to capture the soft tissue.
9. Refine, finish, and send the case.

DirectIP Scanning Workflow (Edentulous Scanning)

For edentulous or full-arch implant restorations using unified DirectIP scan bodies. Follow Path A or Path B depending on whether a provisional prosthesis is captured.

Setup (Both Paths)

1. Create the case in AS Connect.
2. Select DirectIP from the top category bar.
3. Click the relevant tooth positions on the arch, then choose the Implant Kit: Brand, Platform, and Scanbody in turn.
4. Optional: select Scan Provisional Prosthesis. This determines whether you follow Path A or Path B.
5. Click Scan to launch ScanPro.

Path A — Without Provisional Prosthesis

1. Scan the DirectIP code — scanning can only start once it's recognized.
2. Scan the DirectIP scan bodies (upper/lower): align to the central meeting point and connecting ends first, capture each scan body along a center–distal–center path, then scan the gingiva around each one and sweep once around the entire arch.
3. Scan the occlusion to register the bite.
4. Refine and finish.
5. Export data — scan body data converts into standard models for the design software.
6. Send the case.

Path B — With Provisional Prosthesis

1. Scan the DirectIP code.
2. Scan the provisional prosthesis with a full 360° pass.
3. Scan the occlusion to register the bite.
4. Remove the provisional prosthesis, then scan the DirectIP scan bodies using the same technique as Path A.
5. Remove the DirectIP and scan the underlying soft tissue (gingiva).
6. Refine and finish.
7. Export data.
8. Send the case.

Still Need Help?

You can find the AS Scan Pro User Manual HERE