This article outlines how to customize clincal preferances an notifications on the portal.
How to set Clinical Preferences
Setting clinical preferences influences the specifications and outcomes of your dental orders.
Access Account Settings and select Clinical Settings.
Update preferences for specific product lines, including:
Crown & Bridge
Implants
Partial and Full Dentures
Retainers
Customize Notifications
Notifications ensure you stay informed about order status and communication.
Access Account Settings and select Notifications.
Choose your preferred delivery method: SMS, Email, or both.
Toggle alerts for specific categories:
Order Status: Delays, cancellations, or "Review Required" holds.
Tracking: Delivery date changes and shipping updates.
Communications: New messages in the portal chat.