How to Connect Your Dandy TRIOS Wireless

Overview: Learn how to connect a Dandy TRIOS 5 Wireless scanner to the Chairside software using a TP-Link adapter. This guide covers serial number input, battery installation, and software confirmation. 

Connect the Dandy TRIOS 5 Wireless Scanner

Prepare the Hardware Connection

  1. Locate the TP-Link adapter.

  2. Insert the TP-Link adapter into an available USB port:

    • Laptop users: Plug directly into the laptop USB port.

    • Dandy Cart users: Plug into the USB port located below the scanner holster.

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Initiate Software Connection

  1. Open the Chairside software on the laptop.

  2. Locate the menu status reading Scanner not connected.

  3. Select the option: Using a TRIOS 5? Connect.

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Enter Scanner Identification

  1. Locate the serial number (preceded by S/N) on the scanner body.

  2. Input the serial number into the software prompt.

  3. Enter a unique office name for the scanner to help with identification.

  4. Click the green Continue button.

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Power the Scanner and Finalize

  1. Remove a fully charged battery from the charger.

  2. Insert the battery into the base of the Dandy TRIOS 5 scanner.

  3. Verify that Dandy TRIOS Wired appears as the Selected scanner in the software.

  4. Click Finish to complete the connection process.

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Related Information

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