Chairside Combo Case Workflow: Fixed Restoration + Partial

The following workflow is applicable for patients receiving any Fixed Restoration: Crown, Inlay, Onlay, Veneer or Bridge in combination with a Partial Denture. This combined workflow allows for a seamless scanning and checkout process. 

The outline below is a step-by-step appointment guide for a combination order.

Workflow Details

Step 1 - Case setup

  • Choose the 'Fixed Restorations' option to begin

  • Select Crown, Inlay, Onlay, Veneer or Bridge

Step 2 - Select the tooth/teeth that will receive the above selection

Step 3 - Specify the desired material and shade from the subsequent menus

  • You may also include photos
  • When you are finished click 'Add to Order'

Step 5 - Now select 'Add another item'

Screen Shot 2024-04-11 at 1.22.04 PM.png

Step 6 - At the following screen select Dentures

  • From the Denture menu select Partial

Step 7 - Select the tooth/teeth that will be added to the partial and desired shade from the subsequent menus

  • Tooth selection can be on the upper and/or lower arch. Ex: the patient needs partials for 11-13 as well as 28-30
  • If this is a replacement partial toggle on the 'replacement' box
  • You will also need to specify if any teeth will be extracted after scanning
  • Finally select 'Add to order'

    Screen Shot 2024-04-11 at 1.37.59 PM.png

Step 8 - Begin scanning

  • The Chairside software will guide you through the complete scanning process to ensure all the necessary information is captured
  • Once all scanning is complete select 'Start Ordering'

Step 9 - Checkout

  • Complete or confirm selections for the Fixed Restoration first:
    • Photos
    • Shade
    • Smile Style
    • If the patient has a diastema
  • Next complete and confirm selections for the Partial:
    • Teeth shade
    • Material
    • Coverage
    • Tissue Shade
    • Manufacturing preferences 
    • Photos
    • Preferred model

Step 10 - Add or decline a Design Preview

Step 11 - Review the order and select 'Place order'

  • A case summary will be available on the final screen with the delivery address and anticipated delivery date. 
  • Please note that if you have chosen a Crown or Bridge layered product (PFZ, PFM, and Emax) the Fixed Restoration will be delivered first and a new scan of the seated product will be required to begin fabrication of the Partial. The Partial case will be placed on hold until the new scan is added to the case.



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