Overview: This article provides a formal letter for practices to use when explaining restorative case delivery delays to patients.
Accessing the Patient Delay Letter
Dandy provides a written letter to help explain restorative case delivery delays. Practices can provide the Patient Delay Letter to patients to maintain transparent communication during shipping interruptions.
Explaining Restorative Case Delays
Dandy acknowledges the impact of delivery delays on business operations and patient experiences. Practices should use the provided PDF letter to offer a formal explanation for the inconvenience.
Contacting Dandy Support
The Dandy support team is available to address specific questions or concerns regarding restorative case status. Use the contact options below for further assistance.