How to Export Wellness Scans from Chairside

This guide and video provide a step-by-step walkthrough on exporting wellness scans from Chairside. Whether you want to share these scans with a colleague, save them for your records, or prepare them for further analysis, follow the instructions below to efficiently locate and export your patient's wellness scans.

Step 1 - Access Patient Profiles

  1. Navigate to Patients Tab: Start by locating the 'Patients' tab on your top navigation toolbar within Chairs. This tab houses all digital scans and patient profiles managed by your practice.
  2. Find Your Patient: You can scroll through the list or use the search bar to enter the patient's first and last name. This function quickly locates the specific patient profile you need.

Step 2 - Export Wellness Scans

  1. Open Patient Profile: Once you've found the patient, double-click on their name to access their detailed profile. Here, you'll find all orders and scans associated with the patient.
  2. Select Scans for Export: On the left-hand side, identify and select the specific scans or orders you wish to export. Each order will have its own set of scans associated with it.
  3. Download Scan Files:
    • Locate the ellipsis (three dots) next to the order containing the scans you want to export.
    • Click on 'Download Scan Files'. This action prompts the download of a zipped file containing all STL file scans completed for the selected order.
  4. Saving the Files: Once the download is initiated, you can save the zipped file to your Dandy laptop or any other secure location on your practice's network. 

Important Note

STL files are specialized and cannot be opened without scanning software that supports this file format. Ensure you have the appropriate software installed if you plan to view or modify the exported scans.


Exporting wellness scans is a straightforward process within Chairside, designed to support your practice in managing and utilizing patient scans beyond the immediate clinical setting. If you encounter any difficulties or have further questions, please don't hesitate to reach out to our support team for assistance.

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