Overview: Learn how to locate, select, and download patient scan files from the Chairside platform for external use or record-keeping.
Locate Patient Profiles
Open the Chairside home screen.
Select the Patients tab on the navigation toolbar to view digital scans and patient profiles.
Use the search bar to enter the patient's first and last name, or scroll through the list to find the specific patient.
Double-click the patient name to open the detailed patient profile.
Export Scan Files
Identify the specific orders or scans on the left-hand side of the patient profile.
Click the ellipsis (three dots) icon next to the order you wish to export.
Select Download Scan Files from the menu.
Wait for the zipped file containing the STL scans to download to the computer.
Save the zipped file to a secure location on the practice's network or the local Dandy computer.
Important Note
STL files are specialized and cannot be opened without scanning software that supports this file format. Ensure you have the appropriate software installed if you plan to view or modify the exported scans.