Unite Implant Crown Case Workflow

This guide outlines the step-by-step process to submit Implant Crown cases to Dandy using Unite software. From initial case creation to final submission, we've got you covered. Follow these instructions to ensure a smooth submission process.

Step 1 - Setup Patient and Lab Details

  • Initiate Case Setup: Create a new patient profile or add a case under an existing patient.
  • Select Dandy Labs: Choose 'Dandy Labs' under 'Scan & Send' to ensure your case is correctly routed to Dandy. If 'Dandy Labs' isn't an option, please contact our Support Team.

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Step 2 - Select Clinical Case Details

  • Case Type: Select "Single Units" and "Implant Abutment" Choose the tooth being replaced with the implant. 

  • Connection Selection: Navigate to "Implant connection" and select the implant's manufacturer, system, and connection.

  • Material Selection: Navigate to "Material: implant abutment" and pick your preferred material from the dropdown menu. Select "Material: crown" to choose your preferred crown material from the drowndown menu. 

  • Shade Selection: Use "Shade" to select the desired shade, guided by your Vita classic shade guide.

  • Saving and Setting a Delivery Date: Click "Save" and input a delivery date.
    • Note: While required in Unite, the 'Delivery Date' you select doesn't determine the actual delivery date of your restoration. Upon completing the case's lab slip, you'll see an estimated delivery time.

  • Emergence Profile Scan Selection: An emergence profile scan should be automatically selected and is necessary to submit and complete an implant case with Dandy. Ensure that the "Emergence profile" box is checked in the case overview box on the right side of the screen. 

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    • Note: This will add the emergence profile scan before the scan body scan to the scanning workflow and appear on the scan page as follows. 

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Step 3 - Complete Emergence Profile Scan

Emergence profile scans should be completed after the healing abutment has been removed

  • Lower Mandibular Arch Scan: Begin with the lower arch, following the path of occlusal surfaces to linguals, and conclude with buccal. Remember to divide your buccal scans at the midline for precision.
  • Mark the Tooth: If the planned restoration is on the mandibular arch, after scanning, mark the tooth receiving treatment by clicking on its occlusal surface, then click "Done."
  • Upper Maxillary Arch Scan: Flip your mirror tip for the upper arch scan. The scanning sequence remains the same: occlusals, linguals, and buccals.
    • Note: If the planned restoration is on the maxillary arch, you will mark the tooth during this step. 

Step 4 - Complete Scan Body and Bite Scan

Before moving on to inserting and scanning the scan body, please review our Implant best practice article on Implant Scanning Best Practices.

  • Insert Scan Body: After removing the patient's healing abutment, insert and ensure the scan body is fully seated. 
  • Scan the Scan Body: Start scanning on an adjacent tooth to ensure the software correctly identifies the scan body. Ensure the scan body is fully captured and there are complete interproximal scans.
  • Bite Scans: Conduct left and right bite scans, ensuring the patient is in their natural occlusion. Listen for the chime indicating a successful scan.

Note: If you are having difficulty fully seating your scan body, check out our article, Correcting an Improperly Seated Scan Body, for support. 

Step 5 - Submit Your Case

  • Analysis and Post-Processing: Utilize the analysis page to review your scans. Select "Post process" and "Send" for case submission.

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  • Complete the Dandy Lab Slip: Fill out the Dandy Lab slip with all required information, material choices, and shades. Include additional instructions or attachments as needed.
    • Note: Completing the Dandy lab slip entirely is essential for the case to move forward into planning and fabrication. 

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  • Placing Your Order: Please continue to select the green buttons at the bottom of the screen to confirm all details and select 'Place Order.'  
    • Note: If you return to the Unite screen before clicking 'Place Order' your order will not be submitted to Dandy and will have a status of 'Pending' in your Dandy Portal


This comprehensive guide ensures your Implant Crown cases are submitted seamlessly to Dandy via the Unite software. Remember, our customer support team is always available for assistance, ensuring you can effectively utilize your Unite software for optimal patient care. 

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