Getting Started with Dandy's Chairside Software

Overview: The Chairside software homepage is a central hub designed to help users initiate cases, track orders, and maintain equipment. This guide explains how to navigate the different panels and menus within the software.

Right Side Panel Features

The left side panel contains tools for starting new patient workflows and maintaining hardware.

  • Start Button: Users can click the green "Start" icon to begin a new case.

  • Calibration Feature: This button provides a guided routine for weekly scanner maintenance.

Note: For specific instructions on hardware maintenance, refer to the article: How to Calibrate My Dandy Trios Wired Scanner.

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Central Panel Alerts

The central area of the homepage displays status updates for pending actions.

  • Paused Orders: This section shows alerts for orders that require review.

  • Daily Review: Users should check the central panel daily to ensure all cases are submitted successfully.

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Left Side Panel Orders

The right side panel provides a quick view of active patient files.

  • Track Your Orders: This list displays all active cases.

  • Lab Slip Access: Clicking a patient's last name opens the detailed digital lab slip for that specific case.

  • Gear Icon: Users may also access calibration settings by selecting the gear icon located in the upper right portion of the page.

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Top Bar Navigation Menu

The top bar allows users to switch between different databases and support resources.

  • Homepage: Select the house icon to return to the main dashboard at any time.

  • Orders Access: The "Orders" tab displays a comprehensive list of digital lab slips.

  • Patient Database: The "Patients" tab allows users to search for specific patient records and history.

  • Help Center: This link opens the Dandy Help Center for additional product guides and workflows.

  • Supplies: The "Supplies" tab connects to the Dandy Shop for ordering implant parts, digital dentistry supplies, and marketing materials.

  • Chat with Us: The "Chat" tab in the top right corner opens a direct line to clinical support specialists.

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