Overview: This article explains how to manage bite alignment failures in crown and night guard workflows by utilizing expert lab alignment or manual alignment tools.
Option to Skip Bite Alignment
When aligning the bite proves challenging during the scanning workflow, you can skip this step to expedite the process.
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Available only for:
- Crown
- Night guard
Manage Bite Alignment Challenges
The scanner provides specific options when the software cannot automatically align the bite scans.
Use Expert Bite Alignment Support
If the bite alignment process fails, the scanner displays a message offering expert assistance to save chair time.
Locate the message: 'Let us align the bite for you.'
Click the green button labeled Let our experts align for you.
Proceed with the scanning workflow as the lab team will perform the alignment after the order is submitted.
Select Manual Alignment Options
If the user prefers to resolve the alignment immediately, the scanner offers alternative manual tools.
Click the More options button.
Select Reset Scans to delete current data and restart the bite scan process.
Select Manually Align to open the manual alignment menu and align the bite scans manually.
Review Scans Before Ordering
When the expert alignment option is chosen, the bite scan may appear deformed in the review screen.
The software will display a confirmation message stating that the scan data is correct despite the visual appearance.
Users can ignore the visual deformation and proceed confidently with the submission.
Complete the Order Submission
After resolving or skipping the alignment, the user must finalize the case.
Navigate to the final step of the workflow.
Click the Start ordering button to submit the case to the lab.