Track Your Try-in Return

You can track your try-in returns in the Dandy Portal and in Chairside.

Tracking Your Try-in in the Dandy Portal

On the right-hand side of the screen, select “track your orders.”

 

Steps:

  • Click the patient name under “Track your orders” for more information.
  • The top portion of the screen displays the tracking of said patient. 
  • This status will move from submission to lab fabrication, shipping, and delivery. 

 

Tracking Your Try-in in Chairside

In Chairside, click on the “orders” tab at the top middle of the page. This list will show all orders sent or paused mid-appointment.

 

Steps

  • Click on any patient’s name.
  • This will bring you to the same order status as above.
  • The status will show the same information as submission, lab fabrication, shipping, and delivery. 

 

To refer to a visual, please view this helpful video linked here

 

Should you have any further questions about a patient’s case, please contact our team at 267-310-3332 or doctors@meetdandy.com.

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