Find Information in the Dandy Help Center

The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgement. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: Learn how to navigate the Dandy Help Centre to find dental procedures, software troubleshooting, and equipment maintenance instructions.

Accessing the Help Centre

Access the Dandy Help Centre directly through the Dandy Portal dashboard. To open the Help Centre, select a user profile from the Dandy Portal login screen and locate the Help & Training button in the top left corner of the interface. After that, click Help Centre. You will then be directed to Dandy's Help Centre.

Using the Search Function

The search function allows users to find specific articles by entering keywords related to procedures, software, or equipment.

Quick Search Tips

  • Enter at least three characters into the search bar to generate instant results based on article titles.

  • Use specific terms, such as the name of a dental procedure or a specific piece of hardware, to narrow the results.

Advanced Search Strategies

  • Select the green Search button or press the

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