Troubleshoot TRIOS scanner connection in Chairside software
Colin K.
Updated
The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgment. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.
Overview: This guide helps you identify and resolve connection issues between TRIOS scanners and the Chairside software.
Identify a disconnected scanner
The Chairside software displays specific indicators when the software does not recognise a TRIOS scanner:
