Overview: Find the standard turnaround times for all Dandy Fixed, Removable, and Extra products to manage patient expectations and case submissions effectively
General Shipping and Turnaround Rules
Dandy calculates all turnaround times using business days. Turnaround times include the time required for shipping.
- Cut-off Time: Dandy considers cases submitted after 11:00 AM EST as received on the following business day.
- Potential Delays: Holidays, supply chain disruptions, lab capacity, order holds, or extreme weather may extend turnaround times.
- Adding a Live Design Review or any design preview to eligible items will increase turnaround time.