Dandy Sleep: Patient Journey & FAQs

The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgement. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Your dental health can provide important insights into your overall well-being—including your sleep. During a routine dental visit, your dentist may identify signs of sleep apnea and recommend a simple, at-home testing process.

The Dandy Sleep Programme makes it easy to get tested, receive a diagnosis, understand your insurance coverage, and, if appropriate, begin treatment with a custom oral appliance.

Throughout the process, you'll have support from a dedicated Dandy Patient Coordinator who will help guide you through each step.


Step 1: Initial Consultation

During your dental exam, your dentist may identify signs or symptoms associated with sleep apnea, such as:

  • Tooth grinding or excessive tooth wear
  • Airway concerns
  • Tongue size or positioning
  • Snoring
  • Daytime fatigue

If appropriate, your dentist may recommend an at-home sleep test.

What Happens Next?

During the same appointment, your dentist may:

  • Capture a digital scan of your teeth and bite
  • Provide you with a sleep test ring for future testing

Capturing records early helps avoid additional appointments if treatment is recommended later.


Step 2: Getting Started with Your Sleep Test

After your dentist submits your sleep test case, a Dandy Patient Coordinator will contact you to:

  • Explain the process
  • Answer any questions
  • Collect required documentation
  • Verify your insurance benefits

Information You'll Need to Provide

Please upload the following through Dandy's secure portal:

  • Driver's licence or other identification
  • Medical insurance card

Once your information is received, Dandy will verify your insurance benefits and estimate any potential out-of-pocket costs.


Step 3: Complete Your At-Home Sleep Study

Once onboarding is complete, you'll receive instructions and credentials to create your SleepImage account and begin testing.

Setting Up Your Sleep Study

  1. Download the SleepImage app
  2. Create your account using the information provided
  3. Charge your sleep test ring
  4. Pair the ring with the app
  5. Follow the in-app instructions

Taking the Test

  • Wear the ring for one night while you sleep
  • The ring records sleep data through the SleepImage app
  • Related to:

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