How To Refabricate An Order

The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgement. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: Initiate a refabrication request through the Dandy Portal to address fit or aesthetic concerns with a previously submitted order. 

Accessing the Refabrication Tool

Users can begin the refabrication process from two primary locations within the portal:

  • Quick Order Actions: Navigate to the Quick Order Actions menu and select Refabricate Order.

  • Portal Orders List: Select Orders from the main navigation, locate the specific order, and select Refabricate Order.

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