Manage Dandy Shipments Using FedEx Delivery Manager®

The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgement. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: Use FedEx Delivery Manager® to customise Dandy parcel delivery times, request shipment holds, or provide specific driver instructions for your practice.

Prerequisites

FedEx Delivery Manager® features are only available to practices located in residential-zoned areas. Commercial-zoned practices cannot use FedEx Delivery Manager® and should use Dandy Portal notifications for tracking instead.

Benefits of FedEx Delivery Manager®

Residential practices can use FedEx Delivery Manager® to perform the following actions:

  • Save specific delivery instructions for the FedEx driver.

  • Place holiday or "out of office" holds on Dandy shipments.

  • View photo proof of delivery for completed shipments.

  • Provide a digital signature for parcels.

  • Request delivery reattempts or redirects if a delivery is missed.

Create a FedEx Delivery Manager® Account

Follow these steps to set up a new account:

  1. Navigate to the FedEx Delivery Manager®

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