This article provides step-by-step instructions for key workflows and solutions to common troubleshooting scenarios in AS Scan Pro.
Creating a New Case
How to start a new case in AS ScanPro — for a brand-new patient, or from an existing patient record.
Option A — New Patient
- Select Cases in the navigation menu, then click New case.
- Type the patient's name into the field and click OK to create the patient profile. The case name generates automatically.
- Click Create to confirm and save the case.
Option B — Existing Patient
- Select Patients in the navigation menu and search by name. If the patient isn't found, create a new patient entry instead.
- On the patient's page, click Quick Scan or New Case to begin scanning.
AS Connect Case Detail Page
Where you choose the treatment type and configure case-specific options before scanning starts.
On the Scan tab, choose the treatment type:
- Restoration — reconstructive and implant procedures
- Orthodontic — alignment corrections
- DirectIP — fully edentulous arches
- Other — miscellaneous procedures
Restoration Options
- Tooth selection: permanent or deciduous — click a tooth on the arch diagram to open its restoration options
- Restoration type: crown, inlay-core, inlay/onlay, veneer, pontic, full denture, or partial denture
- Implant-based: check this to reveal the Implant Kit menu — select Brand, Platform, and Scanbody in turn
- Post&Core: go to Restoration → Any Tooth → Crown, then check Post&Core
- Material and Shade selection
- Implant quick selection: select implants for the upper, lower, or full jaw at once; Clear All deselects everything
- Full-arch toggle: turn on for full-arch implant cases to enable the dedicated full-arch workflow
- Pre-op scanning: choose whether to scan a pre-op model before the standard workflow
DirectIP Setup
- Click the implant positions on the arch diagram (selected positions highlight blue).
- Select the Implant Kit: choose Brand, Platform, and Scanbody in turn. Use the Library / Favorite / Recent tabs, or check Compatibility List to confirm fit.
- Optional: toggle Scan Provisional Prosthesis to capture a provisional prosthesis.
Orthodontic / Other
Selection is simple — just choose the type that matches the treatment. No further configuration is needed.
Tooth Editing Shortcuts
- Multi-select: hold Ctrl and click teeth, or hold the left mouse button and drag across teeth
- Copy: Ctrl+C (single tooth only)
- Paste: Ctrl+V on the target position
- Delete: press Delete to remove all restoration info for that tooth
- Bridge: select adjacent teeth — click the blue circle that appears to confirm the bridge
Scanner Management
Connecting and monitoring the scanner — status, preview video, screen recording, screenshots, gallery, and battery.