Set Up Dandy Vision Scanner

The information provided in this article is intended for use by licensed dental and healthcare professionals only, for informational purposes only, and does not constitute medical or dental advice or replace clinical judgement. The treating clinician bears sole responsibility for all diagnostic and therapeutic decisions made in connection with patient care.

Overview: This guide explains how to power on equipment, launch the necessary software, and connect hardware for the Dandy Vision scanner setup.

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Equipment Component Checklist

The Dandy Vision scanner package includes the following components:

  • Dandy Vision scanner

  • Scanner stand

  • USB-A to USB-C connection cable

  • Five mirror tips

  • Instruction manual

  • Quick start guide

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Powering Equipment and Network Configuration

To perform the initial hardware setup, power on the laptop. Please ensure the laptop remains powered on throughout the entire setup and scanning process. Connect the laptop to your local Wi-Fi network.

Assemble the Equipment Cart

  1. Download or print the Cart Assembly PDF for instructions on assembling your Dandy Cart

  2. For International instructions


 

Configure the Laptop

Set up the laptop to prepare for the Chairside software installation:

  1. Connect Power: Plug the power adapter into a power point and the laptop.

  2. Power On: Turn on the laptop and connect the Dell laptop to a stable Wi-Fi network.

  3. Log in: When the login screen appears, click enter. No password is required for login.

  4. Connect Wi-Fi: Connect your Dandy Laptop to your Wi-Fi network.

  5. Maintain Charge: The Dandy Laptop should remain plugged in, showing "Charging," at all times during scanning.

    • Failure to do so can lead to slow equipment performance and low scan quality.

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Launching Chairside Software

Locate the Chairside – Dandy Vision shortcut icon on the desktop screen. Double-click the icon to open the Chairside software. Follow the step-by-step on-screen configuration prompts within the Chairside software to complete the profile setup, billing setup, training preparation, and scanner configuration.

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Connecting Dandy Vision Scanner Hardware

Locate the USB-A to USB-C scanner connection cable. Insert the USB-A end of the connection cable into an available USB port on the laptop. Insert the USB-C end of the connection cable into the base of the Dandy Vision scanner. Ensure both ends of the connection cable are fully seated and securely connected to ensure stable data transmission.

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Scanner Parts

 

  1. Handpiece
  2. Scanner Tip
  3. Capture Button
  4. Mode Switch Buttons
  5. Status Indicator
    1. Off - Scanner powered off or in shipping mode
    2. Blinking slowly - Starting up
    3. Blinking rapidly - Preparing network
    4. Breathing - Ready for connection to the scanning software
    5. Solid on - Connected to the scanning software
  6. Lens Window
  7. Connection Cable
  8. USB Type-C Connector
  9. USB Type-A Connector
  10. Scanner Stand

To prepare the scanner, follow these steps:

  • Ensure the Lens Window at the tip of the scanner is clean by wiping it with a moist, lint-free cloth or lens tissue.
  • Slide the Scanner Tip onto the scanner as shown below.
  • The 2 rectangles (indicated by a red circle) are the tip detection sensor. Refer to the troubleshooting section for more information if malfunctioning.

 


 

Managing Scanner Sleep Mode Behaviour

The Dandy Vision scanner features an automatic sleep mode to conserve power. If no scanning tip is attached to the Dandy Vision scanner, the Chairside software may display the scanner connection status as

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