Overview: This guide explains the difference between normal scanner warmth and overheating (hot), providing steps to ensure proper airflow and hardware performance.
Understand Normal Scanner Warmth
The scanner is designed to be warm whenever the laptop is turned on. This internal heating is a standard feature used to prevent the mirror tip from fogging during use. Constant warmth does not cause damage to the scanner hardware.
Identify Overheating Symptoms
Users should distinguish between expected warmth and actual overheating. If the black tube or scanner tip is the only part that feels warm, the scanner is operating normally. A scanner is considered overheating only if an external part becomes too hot to touch or hold. If the scanner temperature presents a risk of injury to a patient or provider, discontinue use immediately and contact support.
Maintain Proper Scanner Airflow
Obstructions to the airflow system can lead to temperature spikes. Ensure that no objects or debris are blocking the exhaust fan located at the rear of the scanner. Do not place plastic sleeves over the scanner body, as these sleeves block ventilation and cause the scanner to overheat.