Dandy Cart Specs and FAQs

Dandy Cart

Features Why It Matters
21.5” HD touchscreen Crisp, clear visuals without making the cart unstable
Adjustable tilting screen Optimizes view for patients and clinicians
Stable, premium locking wheels Smooth movement and stable positioning
Built-in cable management Keeps cords tidy, reduces clutter and tripping hazards
Integrated scanner holster Keeps your scanner secure and ready
Keyboard shelf Keeps wireless keyboard accessible but out of the way
Built-in tips container Keeps scanner tips organized
Battery for moving between operatories Lets you reposition between rooms without plugging in immediately
Exact dimensions: (20” W x 19.5” D x 53” H Helps practices confirm fit in operatories and storage
Easy-clean surfaces Supports infection control and quick turnover
Weight: [72lbs / 32.66 kg] Signals stability + ease of movement
Processor: Intel Ultra7 265 Ensures fast performance across cases
Graphics: Nvidia RTX 2000 ADA Supports real-time rendering and 3D model clarity
Storage: 1TB HP KXG Faster load times + reliable daily use
System RAM: 32GB  Enables smooth multitasking and handling of complex 3D workflows
Wi-Fi / Bluetooth Stable wireless performance in-practice
Battery life: 3 hours Sets expectations for room-to-room use
Fast boot / quick wake Minimizes downtime between patients


Software

Features Why It Matters
Chairside™ scanning + ordering software (on-device) Keeps the full restorative workflow in one chairside system — scan, write Rx, and order without bouncing between tools or generic scanner flows.
Speech-to-text Save time with fast, hands-free dictation while chatting with lab techs, adding notes.
AI Scan Review Instant quality check to ensure margins/clearance are right before submission — reduces preventable remakes and adjustment chairtime.
Live Chairside support via in-app chat (<60s) Lets clinicians get real-time guidance without leaving the patient or breaking flow. Faster decisions, fewer delays.
Live Scan Review Catches scan/prep issues while the patient is still in the chair, preventing follow-up rescans and delays.
Smile Simulation (chairside visualization) Helps patients see outcomes in real time, making treatment conversations clearer and improving trust/acceptance.
Guided restorative workflows matched to Dandy materials/preferences Standardizes how teams scan and prescribe for Dandy cases, reducing variability between operators and speeding training.
Scan presentation mode Show patients every angle of their oral health on an expansive HD touch screen.
Diagnostic scans Scan, annotate, and share diagnostics with patients. 


 

FAQs:

  1. What is included?
    • Expansive touchscreen display with adjustable tilt:
      •  21.5” high-definition visuals.
    • Adjustable tilting screen:
      •  Angle the screen so patients can see clearly at eye level.
    • Smile Simulation:
      •  Show patients a before-and-after picture in real-time.
    • Diagnostic Suite: 
  2. Will it fit in my operatory?
    • Small & Easy to Move: 
      • Compact footprint and smooth rolling wheels make it effortless to glide from one operatory to the next (20” W x 19.5” D x 53” H)
      • We’ve designed the Dandy Cart to be compact and mobile, so it rolls easily between operatories, even in smaller spaces. Its footprint is 20 inches wide (4 in thinner than the laptop cart), 19.5 inches deep, and 53 inches tall, making it practical for most operatories. 
      • Traditional Laptop Cart Dimensions: 24” W x 18” D x 36”H
  3. What are the specs of the computer that comes with the cart?
    • High-Speed Processing Stack: 
      • Powered by an Intel i7 processor, 
      • NVIDIA RTX A2000 graphics
      • 512GB SSD
  4. Is a keyboard included?
    • No
    • The monitor is touchscreen, with an on-screen keyboard as the main way to type
    • Speech-to-text: 
      • Chat, fill out Rx notes with your voice rather than typing.
    • Practices can purchase a keyboard from shop.meetdandy.com for $99.
  5. If I become a Dandy customer, what is included?
    • Chairside Software: 
      • Easy-to-use scanning and ordering software with live support to Dandy lab technicians in 60s or less.
    • AI Scan Review: 
      • Stop remakes before they happen with AI scan analysis that ensures high-quality scans and better-fitting restorations.
    • Live Scan Review: 
      • Get your scan reviewed by a lab tech while the patient is in the chair.
  6.  Do we charge the shipping and setup fee for those swapping from a laptop to a cart?
    • Yes
  7. Do we charge the shipping and setup fee for those swapping from the cart to a laptop?
    • No
  8. Do we charge for an additional scanner and laptop setup for current customers?
    • No
  9. Do we charge for an additional scanner and cart setup for current customers?
    • Yes
  10. When will the Cart be available for purchase?
    • We are targeting the beginning of 2026.
  11. Is the Cart wireless?
    • Dandy Cart includes a built-in battery, allowing you to move it easily from operatory to operatory. For scanning sessions, we recommend keeping the cart plugged into a standard outlet.
    • The Dandy Cart battery is designed to support mobility between operatories. At idle, it can hold power for up to 3 hours. When the cart is in active use, it runs for about 2 hours and 45 minutes before reaching a low-power state. For scanning sessions, we recommend keeping it plugged into a standard outlet so you always have uninterrupted use
  12. Will I lose my scans or case progress if I switch from a TRIOS to Vision?
    • Any unsubmitted or paused cases will be lost. Practices must complete the submission of those cases before switching to the new system 
    • For any refabs in progress. Upload refab scans in the new Vision & Cart system.
    • For multi-step orders like try-ins, wax-rims, or new denture or partial denture cases that will require a try-in. It is safest to complete those cases or wait to upgrade until complete.
  13. What do I do with my existing cart if I choose to upgrade?
    • The existing cart is yours to keep
    • Feel free to use or discard if necessary

Additional FAQs can be found here about transitioning to Dandy Vision

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