Do you charge sales tax?
Yes, we are required by law to collect sales tax on our goods and services in the states and jurisdictions where those goods and services are taxable. Sales tax regulations differ by state, and the taxability of certain goods and services can vary across states as well.
How is sales tax calculated?
Sales tax is calculated based on the shipping address and the applicable local and state tax rates in that area. The exact percentage will vary depending on your location’s laws and regulations.
When will I see the amount of sales tax I’m being charged?
Sales tax is calculated at the time of invoicing, and the amount of sales tax being charged will be reflected on the invoice.
Are there tax-exempt options for businesses, nonprofits, or government entities?
If you believe that you should not be charged sales tax because you are a tax-exempt entity or if you are claiming to be a reseller (meaning that you charge sales tax to your customers and remit to the government yourself), please contact our customer service team before placing your order at SalesTaxExemptions@meetdandy.com. We will require a valid sales tax exemption certificate for the jurisdiction in which you operate to update your account and process your future orders without tax.
Can I get a refund on the sales tax if I qualify for tax exemption after the purchase?
Generally, no, as Dandy has already remitted the sales tax collected to the government. After receiving and reviewing your sales tax exemption certificate, we will cease charging sales tax on future orders.
How do I know the sales tax rate for my location?
Sales tax rates vary based on:
- State
- County
- City/Local jurisdiction
You can check your local Department of Revenue website or use sales tax lookup tools for accuracy.
What are the ‘additional items’ that can be taxed?
It largely depends on the specific state and local tax laws of your location, but there may be taxes on rush shipping fees, credit card processing fees, single-use items (model, waxup, surgical guide, etc.), and professional services.