A Comprehensive Guide to Dandy's Wellness Scans

Wellness Scans enable you to capture scans that can be used for patient education and drive case acceptance, while also offering potential insurance reimbursements up to $150 using billing code D0470. It’s important to verify and confirm with your insurance provider if they cover this procedure under the specified code. While some practices have received reimbursement, coverage can vary.

How to File an Insurance Claim for Wellness Scans

  1. Capture Wellness Scans: capture scans of your patient using the steps outlined in the next section.
  2. Use billing code D0470 when submitting the claim to your insurance provider. This code corresponds to "Diagnostic Casts" and is accepted by several insurance companies for reimbursement.
  3. Verify Coverage: Before filing, confirm with your insurance provider that they cover this procedure under the specified code. While some practices have received reimbursement, coverage can vary.
  4. Submit the claim: Follow your usual procedure for filing an insurance claim, ensuring all required documentation is included.

Pro Tip: Keep track of your reimbursement outcomes to identify which insurance providers are more likely to approve these claims, helping you streamline future submissions.

How to Perform a Wellness Scan

  1. Select the 'Wellness Scans' button on the Chairside homepage.
  2. Input required patient information.
  3. Select the arches you wish to scan, specifying whether you need the upper, lower, or both arches.
  4. Scan the respective arch(es) and patient bite.
  5. Review scans with your patient. Use the following tools to support patient education:
    • Utilize the different viewing menus to display both arches or individual arches.
    • Highlight key areas using the Annotate scans tool
    • Show the intensity of occlusion using the Bite Analysis tool.
  6. When finished, select 'Save scans & exit'.
    • If your patient decides to proceed with a treatment that these scans support (Night Guard, Retainer, Bleaching Tray, Digital Wax-up, Physical Wax-up, Study Model, Sports Guard), select the 'Order' button to continue.

How to Leverage Wellness Scans for Case Acceptance, Patient Education, & Co-Discovery

Wellness Scans make the invisible visible, helping patients understand their oral health. Show them what you see as a dentist to drive case acceptance and highlight the importance of your recommended treatments. Here’s how to use Wellness Scans effectively:

  • Show Patients Their Current Oral Condition: display their mouth in real-time, allowing them to see the areas of concern like worn teeth, staining, calculus buildup, possible fractures, chips, or failing restorations.

  • Engage in Co-Discovery: encourage your patients to explore their scans alongside you. Point out areas of concern and invite them to ask questions or note anything that stands out to them. 

  • Highlight Key Issues with Annotation Tools: Use the Annotate Scans tool to mark spots related to proposed treatment, making it easier for patients to comprehend the need for intervention.

Where to Integrate Wellness Scans into Daily Practice Operations

Dandy dentists recommend taking a 'scan every patient in your practice' approach, finding greatest success capturing Wellness Scans during New Patient Exams and Recall Appointments.

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