Chairside Partial Denture Try-in Workflow (Orders placed after 2/5/24)

The following workflow is applicable for patients receiving a wax / framework try-in for their partial denture.

If you placed your partial order BEFORE 2/5/24 please reference Partial Denture Try-in Workflow

The outline below is a step-by-step appointment guide for our wax / framework try-in partial denture workflow. Please ensure to review our Partial Denture Scanning Best Practices before proceeding. 

A Try In is a "trial" of the partial denture before it is finalized.

  • Flexible / Acrylic Partials - this is a wax version of the partial without clasps.

  • Metal Partials - this is the framework itself and may or may not include teeth set in wax.

A Try-In can sometimes include a Wax Rim (aka Bite Rim), which is for edentulous areas that are customized to the gums of a patient and mimic the missing teeth. It is used by Drs to confirm the bite (make adjustments directly on the wax). This can be sent with the try-in or in lieu of the try-in.

First Appointment

You will follow the same steps as our straight to finish partial denture until you get to the last step:

  • Select how you would like us to manufacture the partial

At this point in the checkout flow, you will choose to proceed with a "Try-in" (selecting the type you prefer) instead of selecting “straight-to-finish." 


When you choose “Try-in,” you will see instructions on how to proceed once the try-in arrives. We will also send you an email with these instructions for the next steps.


You will then proceed with the rest of your order and wait for the try-in to arrive. 

Try-in Appointment

We recommend bringing up the order page in Chairside while the patient is in the chair.

  1. Evaluate the try-in’s fit, aesthetics, and phonetics.
  2. On the order page, look for the “Provide feedback” banner to proceed with next steps.
  3. Ship the try-in back to us
  4. Simply schedule the next appointment, and we’ll handle the rest.

You will see a banner on the order that will guide you through next steps. (see below)

Screen Shot 2024-01-31 at 2.48.47 PM.png

You will then be prompted with a screen that walks you through shipping the partial back to Dandy for the final production steps!

Providing Feedback

You will now provide your feedback to Dandy in a guided, step-by-step process. 

As always, you will also have the opportunity to provide open-ended feedback however you see fit.

If changes do not need to be made simply click the "Skip" on the bottom right corner. 

Screen Shot 2024-02-01 at 3.29.13 PM.png

Continue through "How would you like to proceed?"

Screen Shot 2024-01-31 at 2.49.39 PM.png 

Try-in Submission

Finally, you will review your feedback and proceed with submitting it to our team. 

You will then be prompted with a screen that walks you through shipping the partial back to Dandy for the final production steps!


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