At Dandy, our commitment is to deliver high-quality products with a focus on accuracy and precision. This article outlines our policy regarding rush requests, ensuring our customers are well-informed about the possibilities and limitations of expediting orders.
Products Eligible for Rush Requests
Dandy accommodates rush requests for the following products:
- Posterior e.Max full contour crowns and bridges ≤ 3 units*
- Posterior Zirconia crowns and bridges ≤ 3 units*
- Posterior Zirconia crowns and bridges > 3 units
- All anterior C&B
- All posterior non-zirc or e.Max C&B
- Partial dentures and removables
- Aligner Retainers are not eligible for rush requests
- All models
- All implants
- All surgical guides
- Inlays/Onlays
- orders with a "die" model
Timing of Rush Requests
Rush requests can be accommodated only if the order has not yet entered the fabrication stage. Once fabrication begins, rush requests cannot be fulfilled.
Products Excluded from Rush Requests
Rush requests are not available for:
- Aligners & Aligner Retainers
- Sleep Apnea
Why a Rush Policy?
We recognize the urgency often required in dental care and strive to meet your needs promptly. Our rush policy is in place to ensure the highest quality of service. Complex, multi-step processes for certain products mean rushing could compromise their quality. We limit rush requests to specific products to balance speed with quality assurance. We appreciate your understanding and cooperation, ensuring we deliver excellence in every order.