- Confirm that the scanner is plugged into a live electrical outlet. If possible try a different outlet to ensure the issue isn't with the power source.
- Disconnect the power cable from the scanner base and then reconnect it. This can often reset any temporary issues with the scanner.
- Disconnect the scanner's ethernet cable from the laptop and reconnect it. This step ensures that the issue isn't due to a loose connection.
Trios 3: Resolve a Blue Scanner Base Light Issue
Dr. Jeremy Wano