Why is my Scanner Warm?

The Trios 3 and Trios 5 scanners have built-in warming mechanisms designed to prevent the mirror inside the scanning tip from fogging.

Steady State

It is expected that the scanner will be in a warm state anytime scanning software is used. There is no risk of damage by leaving the scanner in a warm state for a prolonged period of time. 

Feels Too Hot

Because the scanner heats to a consistent temperature, if the ambient temperature in your office is cooler than usual, the scanner may appear warmer. However, if the scanner ever becomes too hot to hold or touch, you should contact our Support Team.

  • Check out our Contact Us article for more details on how to reach our Support Team.
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