Understanding turnaround times and pricing is crucial for managing your patient's cases with Dandy. This guide is your one-stop resource for turnaround times and pricing, ensuring you have all the necessary information at your fingertips.
Pricing
Each practice has its own unique pricing set when it signs its contract with Dandy. To learn more about how to check your unique pricing, check out our article, Understanding the Pricing Guide in the Dandy Portal.
Dandy's Retainer Offering
Retainers keep teeth from shifting, usually after a treatment such as aligners or braces. The type of retainer workflow you use will determine your case's retainer options. We will outline those details in the article below.
Dandy does not cover retainers that are lost or damaged by the user. Retainers that are defective, damaged in transit, or lost in transit are replaced by Dandy at no additional cost.
Dandy Clear Aligner Patients
If your patient has completed Clear Aligners Powered by Dandy treatment, the chart below outlines the number of Zendura retainers included in the selected treatment plan package.
Retainers per Treatment Plan
| Treatment Plan | Zendura Retainers |
| Dandy on Demand | A la carte |
| Dandy 20 | 1 set Included |
|
Dandy Max |
2 sets Included |
Retainer Details and Turnaround Times
| Retainer Type | Material | Thickness | Added Preferences | Turnaround Time (Including Shipping) |
| Zendura A | Thermoplastic Polymer |
1.0mm max |
•Dandy can incorporate a physical, tooth-colored pontic into the retainer for edentulous areas. | 6 business days |
Ordering a Retainer
To order a retainer for a Clear Aligners Powered by Dandy patient, check out our Retainers for Dandy Aligners Case Workflow article.
All Other Patients
Your workflow will differ if your patient has NOT completed Clear Aligners powered by Dandy treatment. Please check out our Retainer Workflow for more details. This workflow provides different retainer types, and we will outline the details of those types in further detail below.
Retainer Options and Turnaround Times
| Retainer Type | Material | Thickness | Added Preferences | Turnaround Times (Including shipping) |
| Clear Retainer |
Clear medical-grade plastic (Polymer) |
0.8mm, 1.0mm, 1.5mm, and 2.0mm (1mm is the default) |
• Can add pontic | 6 business days |
| Hawley |
Tissue-colored methacrylate base with a stainless steel wire |
0.30mm wire | • Can add tongue crib | 9 business days |
| Fixed Lingual Wire | Stainless steel | 0.30mm | • Putty matrix added | 9 business days |
Turnaround times can fluctuate based on holidays, supply-chain issues, and extreme weather.
Tracking of specific, individual orders can be done through your Dandy Portal. Orders submitted after 11 a.m. EST will be processed the next business day!