Is there a cancellation fee for an aligners case?

There is no fee for canceling an order prior to approval for manufacturing.

The doctor has a window of up to 24 hours post-approval to cancel a case without incurring an invoice. Beyond 24 hours, cancellation is not possible and the order will be subject to full invoicing.

Was this article helpful?
0 out of 1 found this helpful
Live Support Hours
Monday - Friday: 8 am - 9pm ET Saturday: 9 am - 4 pm ET
Chat With Us
By clicking here and logging into your account on the Dandy Portal.
Call Us
At (267) 310-3332 or tap here to call us on your mobile phone.