How to Attach Scans to Order

How to attach photo, file or scan

  1. Navigate to the relevant order

  2. Select "Edit or add order information"


  3. Easily send photos, files, and scans to Dandy using the "Attach photo, file or scan" option

    Screen Shot 2023-10-19 at 11.30.03 PM.png

  4. Use one of three options
    • QR code to upload photos from your phone
    • Select photos or files directly from your computer's drive
    • Attach existing scans from another Dandy case - recommended process for scans

      Screen Shot 2023-10-19 at 11.38.28 PM.png

  5. [Recommended workflow for attaching scans] To attach scan files from another Dandy case without having to download scan files OR to start a new scan, please follow these steps:
    • Select "Attach an existing scan" 

      Screen Shot 2023-10-19 at 11.46.06 PM.png
      • PLEASE NOTE: not all practices will have access to this new button for the first 2 weeks until 11/30/23. If the practice does not have the button, please see the old SOP.
    • Select what case you want to pull from, OR press "Capture a new scan"

      Screen Shot 2023-10-19 at 11.48.15 PM.png

    • Select which scans from that case you want to use, and preview them if you want

      Screen Shot 2023-10-19 at 11.51.54 PM.png

    • Submitting new scans will be processed as a new order to ensure that the correct scans are used!

      Screen Shot 2023-10-19 at 11.53.47 PM.png





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