Overview: Learn how to safely pack and return a partial try-in using the Dandy Portal to prevent transit damage and avoid case delays.
Preparing the partial try-in
Proper preparation prevents damage during transit. Cases arriving damaged due to poor packing may face significant delays.
Place the partial denture on the original partial denture model.
Insert each arch separately into an individual bubble sleeve for added protection.
Packing the mailing envelope
The mailing envelope secures the partial try-in during the shipping process.
Please place only ONE order in each envelope or box, and make sure the order form is for the packaged order.
Place the protected partial denture and model inside the mailing envelope.
Insert the printed order form into the mailing envelope.
Seal the mailing envelope tightly to ensure the mailer does not open during transit.
Attaching the return label and shipping
Dandy generates a return label automatically in the Dandy Portal once you provide feedback on the case.
Shipping labels are order-specific! Please ensure that the order number on the shipping label matches the and only order being placed in the envelope/box.
Print the shipping slip from the Dandy Portal.
Tape the printed shipping slip to the exterior of the mailing envelope.
Deliver the sealed mailing envelope to the nearest carrier drop-off location.
Request a receipt or tracking number from the carrier to confirm the shipment.