Scanning Image Count Support Tool

The following article guides you through maintaining fast scanning speed with less lag using Chairside's scanning image count tool. Keeping "image counts" as low as possible while scanning your patient's arch will help keep scanning smooth and fast.

What is an image count?

Image count displays the number of 3D images that are taken during scanning. 

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Where do I find it in Chairside?

In Chairside, the question mark symbol on the right sidebar can be selected to get more information on scan image counts and their importance. 


Why does image count matter?

High image count may significantly increase the size of your scan files and slow down Chairside and your scanner. A scan higher than a 6,000 image count may also run the risk of not processing your scan correctly.

What is Dandy’s recommendation for image count?

For a full arch scan, a good range for a single-unit posterior crown case would be between 2,000 and 3,000 images.

  • Should I expect the same number of image counts for all cases?
    • Image count may vary depending on the type of case.
  • For 360 scans for a denture or wax rim:
    • Between 5,000 - 8,000 images is to be expected.
  • Other scans that may have a higher expected image count:
    • Full arch edentulous scan
    • Full arch prep / scan body


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